One of the many things I get to do in my role here at Rhythm Systems is working with our CEO Patrick Thean to coordinate and run our monthly management team meetings. This monthly meeting is crucial for our leadership team's success; it gets us all aligned, reinforces and enhances our company culture, engages and re-focuses our leaders, and is an excellent way for us to learn together each month.
Before the meeting starts, clarifying key roles will help you ensure things run smoothly. I recommend these roles:
This person secures the dates and locations for the gathering and ensures the room is set up with the right supplies or technology (putting out flip chart paper and markers, setting up a virtual meeting, or ordering lunch or snacks, if needed). This person may also work with the facilitator on the agenda and slides and coordinate with the team to be sure everyone is prepared.
This team member keeps the official meeting minutes. Capturing specific Actions or who-what-when's as they come up to hold the team accountable and follow through on deliverables and decisions that come from the time together. These notes should be recorded and shared; Rhythm Systems strategy execution software can help you track and organize all your meetings, from board meetings to 1-1.
You may have distinct roles that are important for your organization. If you have a virtual meeting, you might assign someone to watch the virtual participants for "hand raising" to ensure full participation. Once you've identified an accountable person for each key role, it's time to think about the content and structure of your meeting. Typically, you will need at least a couple of hours for this meeting or all day if you are doing some leadership development and training time.
Don't just jump right into the meeting agenda; set the stage nicely for your time together so you can ensure a productive time together. The purpose of the monthly management meeting is to get the team aligned and grow them as leaders. Model how to run an effective meeting with an opening, a clear and specific meeting agenda template, and a closing so the managers can take those best practices back to their teams.
You may also want to include some time for employee recognition. We take time to celebrate birthdays, work anniversaries, and top bloggers for the month at the opening of our monthly meetings.
We call this the "Company State of the Union." This is the chance for the CEO, President, or Founder to address the leaders directly and share key company updates. Our CEO wants all our leaders to understand our business and our financial numbers well so we can all make good decisions to move our company in the right direction (we play the Great Game of Business and believe in transparency). We spend a lot of time in the company update covering where we are so far based on our budgets and looking at our financial KPIs.
If that's not how your business operates, you don't have to share financials, but you should share your company's state of affairs and progress on the company's main goals for the quarter. The department and team leaders in this management meeting aren't all in your weekly executive team meetings, so they appreciate hearing updates on how things are going at the executive team level. We've found that even a little CEO talk time can go a long way toward getting everyone on the leadership team on the same page.
I know what you are thinking - status updates? While we do not favor weekly status update meetings, you have an important opportunity for communication and alignment cross-functionally when you have all of your team leaders in one room once a month. Taking part of your time in your monthly management meeting to hear from each team and ask questions will help break down those unintended silos.
You work hard in the planning process to communicate the goals clearly and gain alignment between the teams - don't let that challenging work go to waste by not spending the time throughout the quarter to continue communicating about the progress toward those goals. Getting aligned at the beginning of the quarter is only part of the fight against silos - you must stay aligned as you execute and adjust throughout the quarter. Your monthly management meeting is a perfect venue for this.
While the status update portion of the meeting is essential, it is key to maximize this time by setting some limits to ensure it is productive:
To keep this portion of the meeting fresh, I've started rotating the order of the team presentations. This ensures that people are on their toes and not checking out until it is their time to speak, and if, for some reason, one of the discussions goes longer than planned (which sometimes can happen even with the timer!), the same teams aren't always getting short-changed on time.
The next portion of your monthly management team meeting is for specific agenda topics that will change monthly. If you have a longer meeting time set aside, you might be able to tackle a couple of topics, but for a meeting that runs a few hours, you should only select one. This is the portion of the meeting for your managers to either participate in a professional development learning session or work together to solve a problem.
If you are using the time for professional development, here are some key insights to help you plan a productive time:
If you are going to spend this time collaborating or solving a problem, here are some considerations:
At the end of the meeting, always take a moment to close things out. Your note-taker might share the Actions or who-what-when that came from the discussion, and you might want to review what's left in your Parking Lot and decide when those items will be handled (decide who will meet to discuss each topic and when for example.)
You might end by asking each person to share a key takeaway or something they learned. If you are short on time, a simple one-word or one-phrase from each person about how they feel at the end of the meeting would work. The purpose of closing the meeting is to give everyone a final opportunity to be heard and to crystallize what they've gained or learned from the day.
Another excellent way to end the meeting is by asking for feedback on the meeting itself. You could ask people to share one thing they would keep about the meeting format and one thing they would start doing differently next time. Having the team give feedback about the meeting will help ensure you meet your goal of a productive monthly management team meeting.
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